At Rendered Alchemy, we are dedicated to ensuring your complete satisfaction with our products. We offer a 30-day satisfaction guarantee, allowing you to return products for a full refund or exchange, even if they have been used. To initiate a return, please contact our customer service team within 30 days of receiving your product. Products must be accompanied by proof of purchase. Shipping costs are non-refundable. Our policy does not apply to all items. See our list of non-refundable items below.
Non-Refundable Items:
We do not accept returns on the following items:
Damaged or Defective Products:
If you receive a damaged or defective product, please contact us within 14 days of delivery. Please provide your order number and a picture of the damaged product. We will arrange for a replacement as soon as possible.
For any questions or further assistance, please contact our customer service team at tallow@renderedalchemy.com.
